Terms & Conditions
All event bookings must be confirmed at least 7 days prior to the event date.
A 50% advance payment is required to confirm the booking. Remaining 50% must be paid 24 hours before the event.
Payments can be made via bank transfer, cash, or Easypaisa/JazzCash.
Cancellations made at least 72 hours before the event will receive a 30% refund of the advance.
No refunds for cancellations made less than 72 hours before the event.
In case of natural disasters or emergencies, event can be rescheduled once without additional cost.
Transport charges are not included in the package and will be charged separately based on location.
Setup time varies depending on package size. Client must ensure access to the venue at least 3-4 hours before the event.
Ensure availability of electricity and space for décor setup.
Take permission from venue (if required) for setup and loud sound/music.
Children should be supervised during setup to avoid accidents or damage to décor.
Clients or a representative must be present during setup to approve final arrangements.
Any last-minute changes on event day will be charged extra and may not be guaranteed.
All decoration props (tables, stands, frames, etc.) are property of Jannat Event Planner and will be collected after the event.
Any damage to decoration items due to negligence will be charged to the client.
Jannat Event Planner reserves the right to use event photos for portfolio and social media (unless the client requests otherwise in writing).
Our staff will behave professionally and respectfully. Any inappropriate behavior should be reported immediately.
Clients must not directly hire our team members for private events without informing Jannat Event Planner.